Magna Carta Reputation Management Consultants announced today two new appointments and a change in management structure. The change sees internal leadership taking the business forward with Moliehi Molekoa appointed acting-Managing Director and Mary Gearing acting-Deputy Managing Director.

Bonitas – an iconic South African brand

For the second year in succession Bonitas Medical Fund has been announced the winner of the Medical Aid category in the ICON Brands Survey, run by The Target Group Index (TGI).

Vega’s ‘Find your Purpose’ campaign captures the ageless relevance of creativity

Cape Town-based creative agency, Utopia, delivers a ‘stealable’ creative campaign to create awareness of the Vega 2017 Open Day.

Vega, an educational brand of The Independent Institute of Education (The IIE), recently launched a creative campaign to raise awareness about its Open Day and IIE qualifications among high school students.

Drinking rituals & superstitions from around the world | Monkey Shoulder

More fun than a barrel of monkeys:
Drinking rituals & superstitions from around the world.
There’s something about drinking culture that attracts rituals. Monkey Shoulder has scoured the world in search of fascinating traditions… some of which we would recommend.

Partnering for enterprise development that makes business sense

When multinational optical and opto-electronic technology company, ZEISS South Africa, wanted to improve its Broad Based Black Economic Empowerment (B-BBEE) status, it enlisted the services of BEE advisory and project management company, NPI Governance Consulting to assist it.

Free content shifts the South African education paradigm – but challenges remain

While the average internet user enjoys access to unprecedented volumes of ‘free’ music, films, books and articles, free content has posed a surprisingly powerful challenge to growth across the global economy. Newspapers struggle to survive in a world where readers no longer expect to pay for journalism, while the music and television industries still haven’t devised a solution to the thorny issue of easy and instant piracy.

Hendrick’s Gin Monthly Cocktail Discovery Series

The Martinez Way

Hendrick’s Gin makes a fine addition to a censorial cocktail on a crisp winter’s day. This July, the delightfully diverting Hendrick’s Gin prepares you for unprecedented panoply of sensory enlightenment with a submersion of tangible palatable stimulation with the Martinez tipple to all curiously minded individuals.

Alex Okosi, Executive Vice President and Managing Director of VIMN Africa

Viacom International Media Networks (VIMN), a division of Viacom (NASDAQ: VIAB, VIA), today announced key appointments for two of Viacom’s flagship brands: The Paramount Channel and BET InternationalAlex Okosi, Executive Vice President and Managing Director of VIMN Africa, will expand his role to include oversight of BET in all markets outside of the US.**  Jill Offman has been promoted to Executive Vice President, and will add oversight of The Paramount Channel to her current role as Head of Comedy Central International and Managing Director of MTV UK and Comedy Central UK.   Both will report to David Lynn, President and CEO of VIMN.
 

Customer satisfaction sees 1Life take top honours & maintain leading market share position

1Life has been hailed as a leading life insurer with regards to customer satisfaction – with a score of 85.8/100, based on recent market research1 undertaken. Furthermore, based on annual research conducted by Swiss Re, the brand has once again maintained its position with the biggest market share by new business sold, year-on-year in the direct life insurance industry – a positon they have held every year since 20102

“Treating customers fairly and creating life changing impact through our products and solutions is at the heart of what we do – it is about making sure that we offer simple and affordable solutions that positively impact client’s lives when they need it most and we believe that these accolades are certainly a testament to our ability to delivery just this,” says Laurence Hillman, MD for 1Life.

Customer satisfaction is only one of the top results the brand achieved through the research where they have been placed 7th out of 12 of South Africa’s best brands – alongside only one of their competitors. Furthermore, they have achieved a top 10% score out of more than 120 South African brands and currently lead the expectation vs. perception gap within the local market.

“To break through the clutter in a market such as ours you need to be innovative, willing to adapt and continuously improve to meet changing consumer demands,” says Hillman. 

The research also indicates that 1Life witnessed the highest perceived value scoring based on price vs. quality.

“We have had to break the mould, year-on-year, making the underwriting process a less complicated one to really drive ease of uptake and consumer confidence that they will get their money’s worth – and I am very proud that over the past year we have again succeeded to do so,” continues Hillman.

Last year 1Life reported that the business had a 90% compliments rate on Hello Peter, compared to the industry’s 41% average and this year is no different. In fact, the brand has been recognised as having the lowest complaints index, with the second highest complaints handling score.

”It is results such as these that drive our business to do more, each and every day – placing customers at the centre of our operations and finding solutions that are tailored to meet the financial needs of each individual, that are underpinned by solid customer service and steady response times,” states Hillman.

“Treating customers fairly in every aspect is critical to us as a business and the above results, as well as the fact that we were placed 2nd in the industry for this area of focus, makes us a very proud business. We look forward to the remainder of the year and believe that we will continue to deliver solid solutions within the long-term insurance space – ones that are customer centric at every touch point,” concludes Hillman.


1 SAcsi Consumer Research Report 2016

2 Statistics Based on Swiss Re Individual Risk Market Business Volumes Survey Reports 2010-2015 (2015 report released in 2016)

 

* 1Life Insurance Ltd is an authorised financial services provider (FSP 24769)

 

About 1Life: 1Life, owned by Telesure Investment Holdings, is a registered Financial Services Provider. Launched in March 2006, the company provides long-term insurance solutions with products that are simple, convenient and tailored to every client’s individual needs and affordability. 1Life believe that financial solutions should change lives, not just the situation that clients find themselves in, and they have made Changing Lives the cornerstone of their business ethic. They pride themselves on being South Africa’s first truly direct life insurer and offer obligation-free advice to provide the right cover according to an individual’s needs and life stage, and are able to adjust this cover as significant life changes take place. 1Life is reinsured by Hannover Re and is committed to Black Economic Empowerment.

It’s back! BBC Lifestyle is set to lift the lid on the best and worst dinner parties with the return of Come Dine With Me South Africa

  • Think you are the host with the most and are in with a chance of winning R10,000- sign up now to take part in the new series at www.BBCSouthAfrica.com
  • BBC Worldwide continues its commitment to make first class original productions for its audience in South Africa
BBC Worldwide has confirmed, that after a three year break, a new series of the critically-acclaimed ratings hit Come Dine With Me South Africa will be coming to BBC Lifestyle. The ITV Studios Global Entertainment format has been commissioned in partnership with the award winning, Johannesburg based production company Rapid Blue and demonstrates BBC Worldwide’s on-going commitment to providing high quality original productions for its audiences in South Africa.
 

A Smartphone app that could save your life

Experience has taught Auto & General Insurance that the time it takes emergency services to reach someone in an emergency situation can make the difference between life and death. In fact, according to the World Health Organisation (WHO), delays in detecting and providing care for those involved in a car accident increase the severity of injuries.