DIVE INTO THE METAVERSE AT RAGE
Over the past twenty years rAge has become the place for those in the know to get the latest on all things gaming, tech...
The Future of Customer Service
Originally posted in: https://news.samsung.com/za/the-future-of-customer-service
Are machines taking over? With the IoT, just about anything is possible, but don’t worry, it’s all about convenience and great...
Upskilling and the Gig Economy emerge as smart ways to fight youth unemployment
For South Africa’s youngest citizens finding a job remains an enormous challenge. While the country’s official unemployment rate is now 27.7%, the most affected...
6 Technologies that should be part of your future CCM strategy
Customer expectations are evolving faster today than ever before. That’s hardly surprising. In an always-on world where people have devices with them all the...
Introducing a fraud-fighting first in South Africa
The PWC Global Economic Crime and Fraud survey 2018 South Africa cites that South Africa has the highest level of fraud in the world....
How FSM business leaders should be adapting digital tools to meet shifting customer demands
In an era of instant gratification, customers are desperate to be in the know, 24/7. As a result, field service organisations are feeling a...
Spotify Premium now offering new (Premium) users the first 3 months for free
Spotify Premium is giving users who are new to Premium* more time to fully enjoy its unique features with the first 3 months for...
